Terms of Service
Last Updated: 20th November 2025
Welcome to Don & Stav. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully.
General Terms
By placing an order with Don & Stav, you confirm that you are at least 18 years of age or have the consent of a parent or guardian. We reserve the right to refuse service to anyone for any reason at any time.
Products and Pricing
All products are subject to availability. We reserve the right to limit quantities of any products or services we offer. Product descriptions, images, and prices are subject to change at any time without notice. We make every effort to display colours and details as accurately as possible, however, we cannot guarantee that your device's display will accurately reflect the actual colour or details of the products.
All prices are listed in Australian Dollars (AUD) and include GST where applicable. We reserve the right to correct any pricing errors on our website or in advertised materials.
Orders and Payment
By placing an order, you are making an offer to purchase products from us. We reserve the right to accept or decline your order for any reason. Payment must be received in full before orders are processed. We accept major credit cards, debit cards, and other payment methods as displayed at checkout.
Shipping and Delivery
Shipping times are estimates and are not guaranteed. We are not responsible for delays caused by customs, postal services, or other factors beyond our control. Risk of loss and title for items purchased pass to you upon delivery to the carrier. Please refer to our Shipping Policy for detailed information about delivery times and costs.
Returns and Exchanges
We want you to love your Don & Stav purchase. If you're not completely satisfied, please review our Returns and Refund Policy for information about returns, exchanges, and refunds. Items must be unworn, unwashed, and in original condition with all tags attached.
Size and Fit
We provide size guides to help you select the right fit. Please refer to our size charts before making a purchase. We are not responsible for incorrect sizing selections, but we're happy to assist with exchanges subject to our Returns Policy.
Care Instructions
Care labels are attached to all garments. We are not responsible for damage caused by failure to follow care instructions. Please handle all items with care to maintain their quality and appearance.
Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and designs, is the property of Don & Stav and is protected by Australian and international copyright laws. You may not reproduce, distribute, or use any content without our express written permission.
User Accounts
If you create an account with us, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account. We reserve the right to terminate accounts at our discretion.
Prohibited Uses
You may not use our website for any unlawful purpose or to solicit others to perform unlawful acts. You may not violate any regulations, laws, or ordinances. You may not infringe upon our intellectual property rights or those of others.
Limitation of Liability
Don & Stav, our directors, employees, and agents shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website. Our total liability shall not exceed the amount you paid for the product in question.
Indemnification
You agree to indemnify and hold Don & Stav harmless from any claims, damages, losses, or expenses (including legal fees) arising from your breach of these Terms of Service or your use of our products.
Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
Modifications to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting to our website. Your continued use of our website following any changes constitutes acceptance of those changes.
Governing Law
These Terms of Service are governed by the laws of Australia. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Australia.
Severability
If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Contact Information
If you have any questions about these Terms of Service, please contact us via our enquiry form here; https://donandstav.com/pages/contact-us. By using our website and making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.