Exchanges & Refunds

Exchanges & Refunds

Getting the right fit matters. If something isn't right, we're here to help. Just reach out through the Contact Us form and we'll sort it out.

Exchanges

We offer exchanges within 30 days of purchase, subject to stock availability. To be eligible, items need to be unworn, unwashed, with tags still attached and in their original packaging. Just contact us with your name, order number, which product you'd like to exchange and why, and we'll take it from there.

For Australian customers, we'll cover the cost of return postage. For international customers, return postage is at your cost. We recommend using a tracked service as we can't take responsibility for parcels lost in transit.

Once we receive and inspect your return, we'll email you to confirm it's been approved and get your exchange on its way.

Refunds

We don't offer refunds for change of mind once an order has been placed, so please take your time choosing the right size. Our Size Guide is there to help.

If you need to cancel your order, contact us as soon as possible. We can offer a full refund if you reach us before we begin picking, packing and shipping. Once that process has started, we're unable to guarantee a refund, though we'll always do our best to help.

Any questions? Contact us here.